Customer brand experiences


capturing hearts & minds

Customer brand experiences are multi-dimensional opportunities to win hearts and minds. EP Agency understands the intricacies of designing memorable occasions with measurable engagement. Our expertise extends from designing unique standalone spectaculars to leveraging  sponsorship investments in horseracing, polo, marathon running, formula one, tennis, golf and sailing. 

Whether it is a brand campaign that runs during the day or at night, for a week or a month, in one location or many – we collaborate with our clients to deliver experiential impact that fits the budget and the timeframe. EP Agency has an award-winning track record for bringing our clients and their audiences together to create genuine bonds and lasting loyalty.  

Guests in front of Bulgari floral wall
Woman looking at 3D view finder

Our Services

  • Brand activation design
  • Ideation and creative direction
  • Concept renders and illustration
  • Activation delivery planning
  • Construction and installation
  • Styling and theming
  • Venue selection and management
  • Menu design and creation
  • Audio visual production
  • Branded promotional items
  • Models and promotional staff
  • Uniform design and manufacturing
  • Merchandise and POSM management
  • Mobile and pop up elements
  • Signage design and production
  • Inventory freight and logistics
  • Risk management and security
  • Travel and accommodation 
  • Engagement data tracking
  • Post event evaluation and reports

EP Agency has an outstanding reputation for designing and delivering some of Australia’s most successful brand experiences. We have proudly opened flagship boutiques for some of the world’s most luxurious brands and have worked with global celebrities, rock stars and sporting champions. Our activation design expertise includes high jewellery collection launches, luxury fashion events, car launches, premium beverage brand activations, FMCG promotional campaigns and more. 

We have had the pleasure of working with some of the world’s most prestigious consumer brands including Dior, Bulgari, Paspaley, Panerai, Breitling, Dom Perignon, Moët & Chandon, Veuve Clicquot, Belvedere Vodka, Hennessy, Glenmorangie, Jaguar, Audi, Land Rover, La Prairie, L’Occitane and Marks & Spencer.

EP Agency also enjoys longstanding client relationships with some of Australia’s most iconic retail brands including Seafolly, Bonds, Berlei, Wonderbra, King Gee, Hard Yakka, Sheridan and more. 

EP Agency provides COVID Safe Plans for all events to ensure our clients are compliant and their guests are comfortable. We also prepare detailed contingency plans for hybrid or virtual attendance, where appropriate. Please refer to our Virtual & Hybrid Events page for further details.


The team at EP Agency are simply outstanding. They are hardworking, dedicated, enthusiastic ‘can do’ event professionals and it is an absolute pleasure at all times working with them. To Paspaley they are the benchmark for other companies to meet.


Thank you to everyone at EP Agency for all the hard work and dedication in bringing the Moët & Chandon Tribute to Roger Federer event to life from concept stages through to the brilliant execution. EP Agency’s attention to detail and excellence in execution ensured all event elements were aligned with our brand and received outstanding reviews globally. It was another successful event and a great start to the year.


Showcasing the All New Discovery was going to be a huge and exciting venture. EP Agency has delivered an outstanding execution of the All New Discovery across a number of locations that were challenging. The display looked impeccable at each location and the results saw patrons being “wowed” by the interactive nature of the car and the ease and accessibility of the display whilst being stylish and hands on at the same time. Well done, once again to EP Agency and the team on another successful Land Rover activation!


Get In 

Interested in working with us on your next customer brand experience? Please fill in your details and we will respond to you as soon as possible. Otherwise, feel free to call our office on (02) 8356 5600 or email us at

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